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Seller Registration
Welcome to Fabulous Cartz! As a seller on our platform, you’re expected to follow the guidelines below to ensure a safe, fair, and reliable experience for buyers. This policy protects both our users and your business reputation.
1. Item Listings & Descriptions
· Be Accurate: All listings must include clear, honest, and detailed descriptions.
· Include Condition: Indicate if the item is new, gently used, or has flaws.
· Use Real Photos: Upload actual pictures of the item — not stock images (unless authorized).
· State Inclusions: Clearly mention what’s included (e.g., accessories, original packaging).
2. Shipping & Handling
· Timely Dispatch: Ship items within the promised timeframe (generally within 2–3 business days).
· Use Trackable Methods: Provide tracking info for all shipments.
· Fabulous Cartz Postal Option: If using our integrated shipping service, follow the guidelines provided for packaging and drop-off.
3. Return Policy Requirements
Sellers on Fabulous Cartz must accept returns if:
· The item is damaged before arrival
· The item is significantly different from the listing description
In such cases:
· Buyers must report issues within 3 days of delivery with photo evidence.
· Sellers are expected to work with buyers (or Fabulous Cartz support) to resolve valid claims.
· You may be required to issue a refund or exchange at your expense.
Optional: You may choose to accept additional returns (e.g., for fit or preference), but you must state that clearly in your listing.
4. Legal Compliance
Sellers are responsible for ensuring:
· The items sold comply with applicable local, state, and federal laws.
· No counterfeit, illegal, or prohibited items are listed.
· You follow any local tax obligations.
5. Prohibited Practices
Do not:
· Misrepresent items or engage in bait-and-switch tactics
· Delay shipping without notifying the buyer
· Communicate outside the platform to bypass fees
· Refuse returns that fall under platform protection rules
Violating these rules may result in:
· Temporary or permanent suspension of your seller account
· Loss of payout eligibility
· Legal action, depending on the severity of the offense
6. Seller Support
Have questions or need help with a dispute? Contact our Seller Support Team: support@fabulouscartz.com (346) – 829 -5257
We’re here to help you grow your business with integrity and trust.
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